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Refund Policy – RCMS DIGITAL HUB
Thank you for shopping at RCMS DIGITAL HUB.
Since we sell digital products, all purchases are generally considered final. Please read our Refund Policy carefully before making any purchase.
Digital Products
We provide digital downloadable products such as:
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E-books
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Study Notes
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PDF Materials
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Canva Templates
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Photoshop Files
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Educational Resources
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Digital Design Assets
After successful payment, products are delivered digitally and cannot be physically returned.
No Refund Policy
Due to the nature of digital products, we normally do not offer refunds, returns, or exchanges once the product has been downloaded or accessed.
Please make sure to:
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Read product descriptions carefully
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Check file formats and compatibility
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Verify product details before purchase
Refund Eligibility
Refunds may only be considered in the following cases:
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Duplicate payment made accidentally
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Product file is completely corrupted or inaccessible
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Wrong product delivered by our system
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Download not received after successful payment
If your issue matches any of the above conditions, contact us within 3 days of purchase with payment proof.
Non-Refundable Situations
Refunds will NOT be provided for:
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Change of mind
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Purchased by mistake
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Lack of software knowledge
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Incompatible device/software
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Failure to read product description
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Download issues caused by internet connection
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Sharing or misuse of purchased files
Technical Support
If you face any issue while downloading or using a product, we will try our best to provide support and assistance.
Contact for Refund Issues
For refund-related queries, contact us through our official website:
Please include:
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Order ID
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Payment Screenshot
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Problem Description
Policy Updates
We reserve the right to modify or update this Refund Policy at any time without prior notice.